Equipment backed
by expertise.
Anyone can sell coffee equipment; few can truly stand behind it. With more than 25 years of industry experience, we know what performs, what lasts and what keeps a coffee business moving. We represent brands we trust, backed by direct manufacturer relationships, technical expertise and long-term support.
One team.
3 locations.
Across Victoria, New South Wales and Queensland, our dedicated teams combine commercial equipment expertise with hands-on technical knowledge. From helping customers choose the right equipment to keeping it performing at its best, our people understand every aspect of the brands we supply.
Our NSW and QLD partners are co-owners who actively lead their teams and work in the business every day. Together, we operate with the same knowledge, standards and commitment to our customers—wherever they are.
Choose well.
Buy once.
Own with confidence.
We've spent decades importing, customising, installing and supporting the world's leading coffee equipment brands. That experience shapes every recommendation we make, giving our customers the confidence to invest once — and invest well.
Three generations of experience.
Coffee equipment isn't something we learnt — it's what we grew up with. Three generations of importing, servicing and supporting espresso equipment have shaped the way we work and the standards we expect from every machine we represent.
We choose differently.
We don't fill our warehouse with every brand on the market. Every manufacturer we represent has earned its place through performance, reliability and the confidence to stand behind it for years to come.
Technical knowledge that runs deep.
Every recommendation is backed by decades of hands-on experience installing, servicing and supporting commercial coffee equipment. We've seen what lasts — and what doesn't.
Partners beyond the sale.
Our relationship doesn't end when the machine arrives. From specification and installation through to technical advice and long-term support, we're here for the life of your equipment.
Our partnerships with the world's leading manufacturers go beyond importing. We provide real-world feedback from the Australian specialty coffee industry to help refine equipment for local cafés, workflows and conditions.
We only represent equipment we'd proudly install, confidently recommend and stand behind. If we don't believe in it, it doesn't carry the Xtracted name.